Get Started
healthcare data center support

Optimizing Health Care Data Center Support

With over 1,000 hospital and health system clients, we are experts in making healthcare data center management more efficient.

The hospital industry is facing unprecedented IT challenges. The management of Electronic Health Records, the proliferation of telehealth, and the need to keep patient data secure – just to name a few.

At the same time, you’re asked to do more with less. Budgets are under constant pressure due to the ACA and cuts to Medicare reimbursement rates.

Schedule Your Meeting Today

Managing Your Digital Infrastructure Has Never Been More Challenging

There is never enough time or money to keep pace with technology, so valuable data like Electronic Health Records can end up stored on older hardware. Shrinking margins are driving consolidation which adds another layer of complexity for those in charge of the digital infrastructure. Park Place Technologies can help by:
  • Simplifying your IT maintenance by covering all Tier 1 OEMs.
  • Offering our exclusive ParkView Hardware Monitoring™ platform, which automates the maintenance process.
  • Tying it all together with Central Park, your single pane of glass portal.
  • Giving you more time to focus on big-picture initiatives and save money – 30 to 40% less than the OEM, guaranteed.
  • Fixing your hardware right the first time - with our industry-exclusive First-Time Fix™ Guarantee, if we don’t get it right the first time*, you will receive one month of support on your device FREE.

ClearView™ Assessment

Doctors and health specialists in your organization rely on a variety of data points to properly diagnose, strategize, and administer the best possible care to their patients. Did you know your networking hardware support can receive a similar approach?

Park Place Technologies’ proprietary software-based ClearView™ contract analyzer provides an objective recommendation on how to optimize network hardware support down to the device level.

How It Works
  • Simply send us a list of your network assets
  • We’ll match the list against millions of relevant data points considering each device’s operational impact, role in the customer experience, place in the workflow, compliance issues, associated risks, as well as the cost and options for support
  • Within two business days, we provide an impartial recommendation on the optimal mix of support including: devices that should stay on OEM support, those that we recommended moving to Park Place Hardware Maintenance™, and equipment that is a good match for NetSure+ – our service that combines of third-party support with our global logistics expertise.

Data Center Professional Services

With the healthcare industry feeling the strain of limited resources and personnel, our dedicated team is ready to help facilitate smooth IT infrastructure support operations. From basic IT tasks like IMAC to data center migrations leverage Park Place Technologies’ highly trained field engineers, system engineers, and project managers are ready to support your next project. See how our data center professional services can support your every need including:
    • Wireless Transformation
    • IT Asset Disposition
    • Remote Hands
    • Storage/Data Migration
    • IMAC Services
    • IT Deployments
    • Data Center Relocation
    • Asset Discovery Services
    • IT Staff Augmentation

Uptime Is Automated

ParkView™ discovers hardware faults so you don’t have to. It is the only fully automated IT infrastructure management service that streamlines the hardware support process and helps you boost Uptime.

Learn More About Hardware Maintenance
Seattle skyline
"Park Place Technologies is making all the right moves when it comes to customer service. Some of them are: short hold times, courteous staff, quick delivery of parts, and useful documentation."

University of Washington Medical Center
UWMCLogo white

Engineer Expertise

We employ a comprehensive team of badged field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage, server and network hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your server, storage and network hardware is located.
  • 21K+
    Current customers supported
  • 94%
    Customer satisfaction rate
  • 154+
    Countries supported